Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail +923255110008

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

Note.
- Pre booking order is not eligible for cancellation.
- International order's are not eligible for cancellation / Return & Exchange.

Conditions for Return or Exchange:

• The Product must be like in same condition as delivered, Unworn, unwashed and without any flaws.

• The product must include the original tags, with original packaging.

• Your item needs to have the receipt, order number or proof of purchase.

• In case of receiving a damaged product, It is necessary to have complete unboxing video of your product received.

• Any items that are on discounted prices are non-exchangeable and non-returnable.

• Pre booking orders are not eligible for refunds or exchange.

• Formal / Chiffon Collection are not eligible for refunds or exchange.

• Return or Exchange due to change of mind is NOT applicable on the following items:

• Stitched or Tailor-made Fabric

Please note that the return cannot be processed if your complaint contains insufficient details.

Note:All products on our website are 100% original and delivered by Brand, any customer who claims that product is not original must have proof form brand. otherwise return will not accepted.

Procedure for Returns or Exchange.
You can return your product easily through using these mediums mentioned below:

1. Via Help Line
You can call our customer services department on this number 0325 511 0008. you can take help from our customer support agent for details.
2. Via Email
You can email us through our email address Sajjaddesigner7775@gmail.com
Note: Please include the following information while contact us through any medium

1. Order Number.
2. Phone number/Email id.
3. Mention complete details of your issue.
4. Attach a complete unboxing video of your product received.
5. Attach a complete video of the problem in question.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by whatsapp +923255110008